On the Advanced tab on the System Properties box, select the Settings button that appears in the section Startup and Recovery.Select the Taskbar search box, type Advanced system settings, and then press Enter.To configure the system for memory dump files, follow these steps: For more information, see Roll back a device driver to a previous version. You may also want to consider the option of rolling back changes or reverting to the last-known working state. You can disable a driver by following the steps in How to temporarily deactivate the kernel mode filter driver in Windows. If there are no updates available from a specific manufacturer, we recommend that you disable the related service.įor more information, see How to perform a clean boot in Windows. You have made any software or hardware changes.In this situation, determine whether the service behavior is consistent across all instances of the crash. You're seeing an indication of a service that is starting or stopping before the crash occurred.The error message indicates that a specific driver is causing the problem.The exact requirement varies, but we recommend 10-15 percent free disk space.Ĭontact the respective hardware or software vendor to update the drivers and applications in the following scenarios: Make sure that there's sufficient free space on the hard disk. Run Microsoft Safety Scanner or any other virus detection program that includes checks of the MBR for infections. Run any relevant hardware and memory tests. Make sure that the BIOS and firmware are up-to-date. To verify the update status, refer to the appropriate update history for your system. Make sure that you install the latest Windows updates, cumulative updates, and rollup updates. Search online for the specific stop error codes to see whether there are any known issues, resolutions, or workarounds for the problem. Review the stop error code that you find in the event logs. To troubleshoot stop error messages, follow these general steps: While a user-mode process (such as Notepad or Slack) may trigger a stop error, it's usually exposing the underlying issue in a driver, hardware, or operating system. The root cause of stop errors is rarely a user-mode process. 15% have unknown causes, because the memory is too corrupted to analyze.70% are caused by third-party driver code.Our analysis of the root causes of crashes indicates that: There's no simple explanation for the cause of stop errors. On preview releases of Windows, the screen color can be green, leading to the green screen of death (GSOD). It is also commonly referred to as a system crash, a kernel error, a blue screen, a blue screen of death (BSOD), or a stop error. When the machine stops in order to prevent the operating system from moving forward in these conditions, it is called a bug check (or bugcheck). Examples include something failing that could compromise security or lead to corruption of the operating system (OS) and/or user data. When Windows encounters a condition that compromises safe system operation, the system stops. To download the files over and over again.If you're not a support agent or IT professional, you'll find more helpful information about stop error ("blue screen") messages in Troubleshoot blue screen errors.Īpplies to: Supported versions of Windows Server and Windows Client What causes stop errors? You can store them and use them on a different PC. The 3rd file ( WPTarm-arm_en-us.msi) is needed for ARM based tablets/notebooks which run Windows RT. WPTx86-x86_en-us.msi, the 64Bit version is named WPT圆4-x86_en-us.msi. I have a nice tip for you: The setup stores the MSI files in the folderĬ:\Program Files (x86)\Windows Kits\8.0\Windows Performance Toolkit\Redistributables The 32Bit version is named Now run the setup and this screen shows up:Ĭlick next and select the WPT from the list:Ĭlick "Install" and the Setup downloads the required files.Īfter a reboot (required to add the WPT folder to the PATH variable to run the tools from every place) you are ready to use xperf. In this guide I'll use the Windows 8 SDK Installer to install the WPT.Īnd click on the button download to download the Webinstaller:Īnd store the installer on your HDD. The Windows Performance Tools (WPT) is part of the Windows 8 SDK and the Windows Assessment and Deployment Kit. Installation of the Windows Performance Tools Windows Performance Tools are designed for analysis of a wide range of performance problems including application start times, boot issues, deferred procedure calls and interrupt activity (DPCs and ISRs), system responsiveness issues, application resource usage,
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